Music on Hold issue

[Quest4Voice]

Good day Experts...

When i make a call into the contact center I would like to get some music on hold during a call transfer or when someone is holding.

I have created 4 options when a user calls in they either press 1 or 2 or 3 or 4, Now when the call is transferred from digital receptionist how do i play music on hold here and any other time am transferring I am getting the defaulty MoH from the system i do not want that.

Thanks in advance

 

[leejor]

Have a read through this.....
https://www.3cx.com/community/threads/default-moh-files.70330/

 

[Quest4Voice]

@
leejor

Let me Navigate this but i tried this i was not getting any luck let me try it again as per thread.

 

[SteveITS]

Note Park music is a different setting than music on hold...Settings/Call Parking instead of Music on Hold.

 

[Quest4Voice]

Have a read through this.....
https://www.3cx.com/community/threads/default-moh-files.70330/

THis is the solution here read it and i did the MoH thanks team