MWI Linksys 942

[dshulmistra]

I setup the MWI for the Linksys 942. I went to the extension and clicked Message Waiting to "yes" and set the mailbox id. The red light and mailbox logo stay on even there are no messages on the server.

Anyone have any suggestions?

Thanks,
Dale

 

[NetworkLabs]

Hi Dale, Turn it off then!! :shock:

Seriously though, this is actually an on-off switch. If the phone receives a real wmi when the message has been read the mwi will go out. Turn it off in the software and it'll come back on when you have received a message.

Also you don't need the mailbox ID, if fact you don't need much at all as the intelligence and control is in 3CX.

rgds

John.

 

[dshulmistra]

unfortunately it does not come back on when i receive a message...

 

[Cjay]

Are you running the free version of 3cx? MWI feature is not enabled in this.

 

[johnmichael]

Is the problem been resolved?

I'm having the same problem with Linksys SPA901.

Unfortunately i cannot turn it off because that is the only notification my colleague will get once they received voicemail.

Any thougths?

Thanks in advanced.

John

 

[t4mack]

You don't need to set the mailbox id there. you should only enter the number used to access voicemail.