Ok we still have the problem, it did go away on one phone then all of a sudden one extension number on the GXP2020 would not make calls (it would receive), all the other 5 lines could. The follwoing is a net mon log followed by he 3cx log of he attempted call from ext 107 to 101.
Note his is with a Grandstream GXP2020 but the same problem also occured on a snom320 which at the moment is behaving ok.
So can the 3cx team explain what the logs are actualy telling me. Note the leading '0's in line 10 and 13 of the 3cx log which should not be there. They are correspondingly in the text shown in the net mon log but not in he actual address. is 3cx server placing these leading 0s and causing the server itself to not reconixe a caller.
1 0.000000 NetmonFilter NetmonFilter: Updated Capture Filter: None
2 0.000000 NetworkInfoEx NetworkInfoEx: Network info for PCPC_14, Network Adapter Count = 1
3 0.000000 90.155.90.176 90.155.90.174 SMB SMB: C; Logoff Andx
4 0.000000 90.155.90.174 90.155.90.176 SMB SMB: R; Logoff Andx
5 0.000000 90.155.90.176 90.155.90.174 SMB SMB: C; Tree Disconnect
6 0.000000 90.155.90.174 90.155.90.176 SMB SMB: R; Tree Disconnect
7 0.125000 90.155.90.176 90.155.90.174 TCP TCP: Flags=....A..., SrcPort=4445, DstPort=Microsoft-DS(445), Len=0, Seq=2375985575, Ack=4267867986, Win=16424 (scale factor not found)
8 1.265625 90.155.90.169 90.155.90.174 SDP SDP: Session Name=SIP Call, Version=0
9 1.593750 90.155.90.174 90.155.90.169 SIP SIP: Response: SIP/2.0 407 Proxy Authentication Required
10 1.609375 90.155.90.169 90.155.90.174 SIP SIP: Request: ACK sip:
[email protected] SIP/2.0
11 1.625000 90.155.90.169 90.155.90.174 SDP SDP: Session Name=SIP Call, Version=0
12 1.968750 90.155.90.174 90.155.90.169 SIP SIP: Response: SIP/2.0 403 Forbidden
13 1.984375 90.155.90.169 90.155.90.174 SIP SIP: Request: ACK sip:
[email protected] SIP/2.0
14 4.406250 90.155.90.180 90.155.90.174 ARP ARP: Request, 90.155.90.180 asks for 90.155.90.174
15 4.406250 90.155.90.174 90.155.90.180 ARP ARP: Response, 90.155.90.174 at 00-11-09-19-84-BC
16 4.421875 90.155.90.180 90.155.90.174 SIP SIP: Request: REGISTER sip:90.155.90.174 SIP/2.0
17 4.750000 90.155.90.174 90.155.90.180 SIP SIP: Response: SIP/2.0 200 OK
18 6.468750 90.155.90.170 90.155.90.191 UDP UDP: SrcPort = 32770, DstPort = 32770, Length = 36
19 11.109375 90.155.90.162 90.155.90.174 SIP SIP: Request: REGISTER sip:90.155.90.174 SIP/2.0
20 11.437500 90.155.90.174 90.155.90.162 SIP SIP: Response: SIP/2.0 200 OK
20:39:03.578 CallCtrl:
nIncomingCall [CM502001]: Source info: From: 10; To: "Acc107"[sip:
[email protected]];tag=40d2ecbdc9cd2a70[sip:
[email protected]]
20:39:03.578 CallCtrl:
nIncomingCall [CM503012]: Call(10): Incoming call rejected, caller is unknown; msg=SipReq: INVITE
[email protected] tid=d63fe88fe7c74ba3 cseq=INVITE
[email protected]:5110 / 53891 from(wire)
20:39:02.890 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:
[email protected] SIP/2.0
Via: SIP/2.0/UDP 90.155.90.169:5110;branch=z9hG4bK30218798b3adc613
Max-Forwards: 70
Contact: [sip:
[email protected]:5110;transport=udp]
To: [sip:
[email protected]]
From: "Acc107"[sip:
[email protected]];tag=40d2ecbdc9cd2a70
Call-ID:
[email protected]
CSeq: 53890 INVITE
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, INFO, SUBSCRIBE, UPDATE, PRACK, MESSAGE
Supported: replaces, timer, path
User-Agent: Grandstream GXP2020 1.1.5.15
Content-Length: 0
20:39:02.890 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE
[email protected] tid=30218798b3adc613 cseq=INVITE
[email protected]:5110 / 53890 from(wire)