Last March I paid for a 4 user licence pro edition which will expire 8 MArch 2020. I am surrently in Spain but do not speak Spanish. I managed to contact 3CX 9 May 19 to ensure that any important emails got sent in English and this was confirmed that they would be. It seems that I was subsequently sent an email in Spanish telling me that I had to pay for maintenance a second time before 1 July 2019 or my free FQDN would be cut off. It also offered me the product for free and an upgrade but I am happy to pay normal money for it . I have tried paying for maintenance for two or three years erarlier on but found that the help was awful and rude and was no help to me at all so I am not keen to pay for a bad service but I like the 3CX system - I think its great.
Anyway, I am now in a situation where my system is cripled and I dont have FQDN working any more. My maintenance has expired even though I have paid until March 2020. Does anybody know how I can contact anybody at 3CX to help me get the system working again ? As they tell me I dont have maintenance any more even though I do have it I dont know how I can contact anybody ? I really should not have been cut off. Thnak you anybody.
Anyway, I am now in a situation where my system is cripled and I dont have FQDN working any more. My maintenance has expired even though I have paid until March 2020. Does anybody know how I can contact anybody at 3CX to help me get the system working again ? As they tell me I dont have maintenance any more even though I do have it I dont know how I can contact anybody ? I really should not have been cut off. Thnak you anybody.
