My whole PBX is out

[Niels Clavaux]

My whole PBX is out. The control panel and the normal calling options. My PBX address is https://nielsclavaux.3cx.nl. Does anyone know about this or does anyone have any tips?

 

[complex1]

Please restart the server and try again.

 

[YiannisH_3CX]

Hello @Niels Clavaux

Please note that the free instance has been automatically deleted as there were no calls for over a month.

 

[Niels Clavaux]

I check it, i made calls for it. I have the free version. But the enddate of the 1 year free is 01 march 2019. I think it's not correct, that's not working?

 

[YiannisH_3CX]

Our logs indicate that no calls were made for more that 30 days. Once that happens the instance is automatically deleted.

The one year free offer requires that you use the PBX. If less than 5 calls are made per month on the PBX, 3CX reserves the right to remove the PBX in order to save resources. This offer is only valid for new customers. If you have downloaded 3CX in the past and already have a licence key you are not eligible to use the one year free hosting.