myphone more limited than assistant in v10?

[needle]

hello all,
am I missing something or I cannot accomplish some tasks anymore with myphone and v10?
with 3cx assistant I could set the status of any registered extension, is there a way to do that with myphone?
thanks and best regards.

 

[davidbenwell]

Yes you stll can do this, but you need the paid version of 3CX

 

[netswork]

David, How do you do this? I have the full version but I dont see where I can change the status of other extensions other than the extension I am logged in as.

 

[davidbenwell]

have you set groups up and if so, are you listed as the administrator

 

[netswork]

Yes.

For example I have a group called "support" with 4 extensions. My extension is the administrator with all options checked. I can do things such as barge, whisper,etc. But I dont see where I can edit the status of another extension.

If I right click on another extension there is call, chat, call mobile, vm, intercom, log in queues, and create conference. I am sure I am just not looking in the correct place.