Need help integrating 3CX API with custom CRM using Django

[salman pahadi]

Hello fellow developers and support team,

I am currently working on a project where I need to integrate the 3CX API with a custom CRM system built using Django. I have explored the 3CX API documentation and understand its capabilities well.

However, I am looking for guidance on effectively implementing the integration within a Django environment. Specifically, I need assistance with the following points:

1. Setting up the necessary API credentials and authentication process.
2. Establishing the communication between Django and the 3CX API.
3. Handling CRUD operations for CRM contacts using the 3CX API.
4. Implementing event-driven functionality, such as receiving notifications or triggering actions based on call events.

I would greatly appreciate it if anyone with experience in integrating the 3CX API with Django or similar frameworks could provide some insights, code examples, or best practices to follow.

Additionally, if you have any recommendations for libraries, packages, or design patterns that could streamline the integration process, please share your insights.

Thank you in advance for your valuable contributions and assistance!

 

[bloko]

Hello Salman, did you finally do the integration?