Needing help with 2talk

[Spottyjarl]

Ok so I just bought a number on 2talk but have no idea what to do from here

Help is much appreciated

 

[VasilisV_3CX]

Hi @Spottyjarl,

We have a guide on 2talk SIP Trunks which you can find here. Let me know if this helps.

 

[Spottyjarl]

Did see that but the part where it says all the necessary boxes will be filled out it hasn't. Am I putting the wrong number in because I am a little confused with that

 

[Spottyjarl]

I have a "2talk non local DDI" I live in nz and my pbx is hosted with aws

 

[VasilisV_3CX]

@Spottyjarl, can you tell me what is missing?

 

[Spottyjarl]

Outbound proxy, authentication id and password

 

[VasilisV_3CX]

@Spottyjarl,

What kind of configuration have they given you? Is it IP based or Registration based?

 

[Spottyjarl]

no idea

 

[VasilisV_3CX]

@Spottyjarl, did they give you a username and password?

 

[Spottyjarl]

Oh wait i did something and now its working but I can only call in from a Mobile I can't call a Mobile from 3cx

 

[VasilisV_3CX]

Have you created an outbound rule for the SIP Trunk?

You can find more on setting up Outbound Rules on our Academy page regarding Configuring VoIP Providers: https://www.3cx.com/3cxacademy/videos/basic/configuring-voip-providers/