New Click2Call missing features

[freshEF]

Maybe I'm just missing where to find it, but the old click 2 call used to allow you to specify a number range that counts as a phone number, like 10-11 digits only.
I can't find that setting, so now in our account system, when we try to click on account numbers or invoices, it tries to dial.
Is there some way to limit what this new extension thinks is a phone number?

 

[VasilisV_3CX]

Hi @freshEF,

You can create exceptions that won't be converted. Add the domain that you need to the list. Give that a try and let me know if you have any problems.

 

[freshEF]

The problem is our EDP system is the same URL
There's a customer summary page, where it would have the customer's contact information, and then for example "Open Invoices" with their transaction numbers that you click on to view. So the information is all on the same page. That's where we used the old feature and just filtered 10-11 digits.