I reached out to Flowroute a couple weeks ago about a call forwarding issue, and in the process of getting it fixed, they requested that I update to using their new POP in my area.
I followed their guide here and made sure that all my settings were correct as they are suppose to be here.
However, once I changed over to this new POP, I can no longer use anything other than my Main Trunk No correctly.
I get the following results:
1) When I try to call one of our DIDs from my Verizon cell phone, it says, "Your call cannot be complete as dialed."
2) When I call a DID using the Flowroute trunk, it will only ring the Main Trunk No settings, not the correct settings for each DID.
Any ideas what is going on?
(I have also been told by Flowroute it would be too hard to swap back to the legacy sip.flowroute.com.)
I followed their guide here and made sure that all my settings were correct as they are suppose to be here.
However, once I changed over to this new POP, I can no longer use anything other than my Main Trunk No correctly.
I get the following results:
1) When I try to call one of our DIDs from my Verizon cell phone, it says, "Your call cannot be complete as dialed."
2) When I call a DID using the Flowroute trunk, it will only ring the Main Trunk No settings, not the correct settings for each DID.
Any ideas what is going on?
(I have also been told by Flowroute it would be too hard to swap back to the legacy sip.flowroute.com.)
