New Import Not Automatically Adding phones / Codec issue

Status
Not open for further replies.

dantheman

Premier Customer
Joined
May 4, 2022
Messages
13
Reaction score
1
Hello,

I imported around 300 users today. I used the MAC_0, PhoneModel14, and PhoneTemplate14 fields populated with all the correct information. When we power up the phones they don't automatically assign to the users. We still have to manually add them.

As a side note we don't have any codecs on our extensions that were just imported. Is this normal? Is there a way to add them without going to each user?
 
Status
Not open for further replies.

Latest Posts

Forum statistics

Threads
111,972
Messages
590,066
Members
164,888
Latest member
Tim Cook