Solved New Instance - Can't Login

[TravisB]

I have a new instance of Hosted 3CX and I cannot login. Just getting setup as a partner and trying the NFR hosted instance. Any help would be appreciated.

 

[NikosT_3CX]

Hi are you sure you have typed the username and password correct ?
You can always retrieve them from the PBX and try to login from a different public ip address.

 

[TravisB]

Hi are you sure you have typed the username and password correct ?
You can always retrieve them from the PBX and try to login from a different public ip address.

I don't know if I typed the username and password correctly, I guess. I used the same credentials I use to login to the partner platform. I noticed that I don't get the option for forgot my password though.

 

[TravisB]

Hi are you sure you have typed the username and password correct ?
You can always retrieve them from the PBX and try to login from a different public ip address.

Tried from a different public IP. Tried the email and password, but still did not get the forgot password option. Just that Login Access Denied.

 

[TravisB]

This has been resolved. Thanks.