No Audio on WEB RTC

[Lasantha Game Kankanamge]

I'm using V20 on-prem PBX; some external WEB RTC calls (Chrome) have no audio on calls.
I can see that the browser is sending 127.0. 0.1 instead of 192.xxx IP/ Internet IP.
This looks like a software issue on the client side. But why is this happening to multiple customers?

 

[NicholasP_3CX]

This is a known issue which has been addressed in Version 20 Update 3



Please note this is still in Beta, and should not be installed on a production system just yet.

 

[Lasantha Game Kankanamge]

Thank you for the update. I appreciate it. Is it reliable to install this beta version? Do you have any suggestions?

 

[NicholasP_3CX]

As I mentioned above, and also in our blog post, it is in Beta, so you should only install this on a test server. Any installtions on a production system are done solely at your own risk.