Solved No available outgoing trunks

[Haiko buchholz]

Hello,

since Friday suddenly the 3CX fails creating calls to Telekom Germany SIP Trunk. I get the message " ...Ln.10001@Deutsche Telekom SIP-Trunk (NGN)) had no available outgoing trunk(s) for Call(856)". The other configured SIP Trunk (Easybell) works well. Incoming calls are also not working. What can I do?

 

[YiannisH_3CX]

Hello @Haiko buchholz

Are there any outbound rules in place that match the outbound calls from Deutsche Telekom?
Do you see the trunk as registered in the management console?

 

[Haiko buchholz]

Yes. the trunk is registered an the rules are matching. As I said, the failure happened suddenly. Now, I asked the Telekom for reinitializing the trunk and at the moment it works. Thank you!

 

[YiannisH_3CX]

Glad to see the issue is now resolved. Keep an eye on the issue and let us know if you face the issue again