No Inbound or Outbound calls - iinet

[senergy]

Hi,
Ive just installed 3CX Phone System v3.0.1928.0
with 3 internal extensions. They can call each other fine.
I have an iinet.com.au VoIP service which ive added as a VoIP gateway.
The status page shows extensions Registered (Idle) and VoIP Line as Registered (Idle).
From my log

11:44:00.187  	ClientRegs::onSuccess  	Registration of sip:[email protected] is successful
11:43:59.890 	ExtLine::Register 	Send registration for "0280120413"<sip:[email protected]>
11:43:59.890 	ExtLine::Register 	Use External IP for device line registration DN='10000' device='iinet'
11:43:59.578 	StunClient::process 	STUN resolved external IP=124.168.7.221:51505 by server 194.221.62.209

but when i go to make an external call using the 3CX softphone (outbound dialing rules are default with 0)

11:32:50.328  	CallConf::Rejected  	Call(C:6) is rejected: Forbidden
11:32:50.328 	StratInOut::onCancel 	Call(C:6): Call from Ext.222 to 98491985 terminated; reason: Forbidden
11:32:49.296 	CallConf::onIncoming 	Call(C:6): Incoming call from Ext.222 to sip:[email protected]

And when i try into 3cx from external nothing appears on the logs at all.
I have set 3CX softphone to directly register with iinet and inbound/outbound works.
So im thinking this is a NAT issue.
Ive forwarded
udp 5060
udp 9000-9003
udp 3478
all to 192.168.0.2 (3CX server).

Ive rebooted PC and rebooted router.
What should i try next?

 

[archie]

Open Advanced options for your VoIP gateway and check section "Caller-ID is in 'user' part of (one of following):". It looks like your provider can not identify your account.

 

[senergy]

i changed

Caller-ID is in 'user' part of (one of following):

to

'To' field

and now i can call out!!!

But i still cant call in.
I went through all of

Called-Number (for inbound calls) is in:
'From' field
'To.user' field
'Request-Line-URI.user' field
'Contact' field
'RemotePartyID;party=called' field

but still nothing. No logs in the status page either

 

[archie]

If you have no entries in log on inbound calls - it means that your firewall/NAT doesn't pass incoming invite to the PBX. Try to set it up to have static mapping to your PBX IP:5060