No incoming sound

Status
Not open for further replies.

djdehaan

Joined
Sep 14, 2007
Messages
7
Reaction score
0
No sound

A call to any external phone result in that i cannot hear at 'home' what the other party says, so, no incoming sound. Calls to extentions work fine. The PBX is connected via a SIP connection to a Siemens SX762 DSL router, that converts it to a landline.

I have been working around in the forum, and did what I found:
-open all those ports 5060,3478,9000-9009,7000-7009
-binded mediaserver to pbx

Can anyone please help?

The log:

23:34:43.901 MediaServerReporting::RTPReceiver [MS105000] Call(32) Ln:10000@Siemens Gigaset SX762: No RTP packets were received on 00000037@:remoteAddr=62.177.135.46:10808,extAddr=89.220.226.94:9000,localAddr=0.0.0.0:9000
23:34:43.881 StratLink::onHangUp [CM104001] Call(32): Ext.201 hung up call; cause: BYE; from IP:192.168.168.245
23:34:10.003 CallLegImpl::onConnected [CM103001] Call(32): Created audio channel for Ln:10000@Siemens Gigaset SX762 (62.177.135.46:10808) with Media Server (89.220.226.94:9000)
23:34:09.992 StratInOut::onConnected [CM104005] Call(32): Setup completed for call from Ext.201 to Ln:10000@Siemens Gigaset SX762
23:34:09.992 CallLegImpl::onConnected [CM103001] Call(32): Created audio channel for Ext.201 (192.168.168.245:5004) with Media Server (192.168.168.124:7006)
23:34:09.392 CallConf::onProvisional [CM103003] Call(32): Ln:10000@Siemens Gigaset SX762 is ringing
23:34:01.701 CallConf::onIncoming [CM103002] Call(32): Incoming call from 201 (Ext.201) to sip:[email protected]
 
Anyone?

Anyone who can give me a hint? I am have still no incoming sound, for some reason.

DJ
 
Hi djdehaan,
Your problem is coming from NAT settings.

23:34:43.901 MediaServerReporting::RTPReceiver [MS105000] Call(32) Ln:10000@Siemens Gigaset SX762: No RTP packets were received on 00000037@:remoteAddr=62.177.135.46:10808,extAddr=89.220.226.94:9000,localAddr=0.0.0.0:9000

Take a look to these usefull links:
http://www.3cx.com/forums/categorie...tforwarding-faq-hope-this-gets-a-sticky-1697/

http://www.3cx.com/forums/categorie...packets-2281/?highlight=ocalAddr=0.0.0.0:9000

Hope this will help.
 
DID IT!

It works. Thanks for the help. I needed to fill out a STUN server address and that did it.
 
Status
Not open for further replies.