No Management Console on SMB?

[Terri Griffiths]

Am I correct in assuming there is no Management Console on SMB/StartUp10? It's not listed on my webclient as it shows in some images in your training pages.

 

[NikolasA_3CX]

Hi @Terri Griffiths

That is correct, there is no Management Console access for 3CX SMB/Startup 10.

 

[RETOCAN]

Hi Nikolas,
If there is no Management Console for the free hosted instance, how could possible check the provider IP is not blacklisted, in your end?
I had my trunk configured with a registered provider (VOIP.MS); it was registered for few minutes after deployment, then unregistered and useless.

 

[TheodorosG_3CX]

@RETOCAN in this case you may contact with the 3CX Technical Support to check this issue for you.

 

[Tech-Byte Services]

What about outbound rules? How do you set those?

 

[PanagiotisL_3CX]

@Tech-Byte Services

Outbound rule configuration is not required. The prerequisite is for the DID's to be configured in E164.

 

[Tech-Byte Services]

@Tech-Byte Services

Outbound rule configuration is not required. The prerequisite is for the DID's to be configured in E164.

So is there any way of avoiding using "1" before the area code?

 

[PanagiotisL_3CX]

So is there any way of avoiding using "1" before the area code?

No, the numbers must be configured in E164 format.

 

[Tech-Byte Services]

No, the numbers must be configured in E164 format.

I mean for dialing. So if we use SMB, you must always dial the country code before the area code for outbound calls?

 

[PanagiotisL_3CX]

For dialing local numbers +1 should not be required, however this depends on the provider. The PBX will send the number as dialed.

 

[Kovacevic]

Hi all,

If I get a license for SMB and upgrade it to 20 Users, am I than able to access the management console.
I am asking this, because I would like to create some simple outbound rules, like for dialling local with 0, national 00 and international 000 and to transform it to the appropriate E164 number?.

Regards,

Uros.

 

[Alejandro_3CX]

Hi all,

If I get a license for SMB and upgrade it to 20 Users, am I than able to access the management console.
I am asking this, because I would like to create some simple outbound rules, like for dialling local with 0, national 00 and international 000 and to transform it to the appropriate E164 number?.

Regards,

Uros.

Hi @Kovacevic, FREE/SMB versions do not have Management Console, they have Admin console instead using the web client and desktop app.

You will need to use a dedicated 3CX if you want to configure advanced/custom outbound rules, etc.

 

[Kovacevic]

Hi @Kovacevic, FREE/SMB versions do not have Management Console, they have Admin console instead using the web client and desktop app.

You will need to use a dedicated 3CX if you want to configure advanced/custom outbound rules, etc.

Hi Alejandro,

Thanks for the reply, it is a pity that a SMB version does not have even a simple and basic outbound rules.

 

[bitn2]

Hi Alejandro,

Thanks for the reply, it is a pity that a SMB version does not have even a simple and basic outbound rules.

It has, but not editable from your side.

 

[TheodorosG_3CX]

@Kovacevic if you want to create and configure specific outbound rules then you need to consider using a 3CX Hosted installation which can provide you with the management console.