no ringback tone dialling external numbers

[andymars]

hi kyle,

This does not occur when using the softphone, only when using the 3CX SIP Proxy Tunnel. It's odd because I thought the same tunnel code would be present in both the 3cxphone and the software. I have upgraded to the latest version of all available software (PBX, tunnel, 3cxphone).

Grandstream firmware is 1.2.2.14, but this also occurs on a linksys/sipura handset. I have logged a support issue with VoipOn (who are speaking to 3cx dev apparently) and have already confirmed with Grandstream that the phone is not at fault. I have verified this by connecting the phone to the voip provider directly and the ringback tone is there.

Has anyone else or 3cx been able to test and verify this?

 

[William400]

Hi

Thanks for your time.

We have reproduced this internally and have logged a bug in our tracking system.

We have to have an update included in upcoming versions.

 

[andymars]

brilliant, thanks for verifying, i look forward to the next release
btw 3cx has been excellent, despite my lack of knowledge it's been really easy to setup and use so thanks

 

[andymars]

hi, any news on a release containing this fix?
thanks

 

[andymars]

hi, any chance of a patch for this, or is there a release date soon?

 

[tbamuelos]

Any solution to this?

I have that same problem here:

http://www.3cx.com/forums/no-ringtone-silence-until-recipient-answers-19266.html

 

[andymars]

this particular issue was resolved in v9 release. I also had to update the Grandstream GXP2000 phone to the latest firmware.