no sync with 365

[sam.klaus]

hi, since upate to latest verion we have no contacts with 365 sync
we deleted the app config and readd it again and gain all necessairy access...

what could be the problem?
thanks

 

[sam.klaus]

hello nowbody an idea? or can we check a logfile to see more details?
thanks

 

[edossantos]

This is not my area of expertise, but you should enable verbose logs from the 3CX Console > Dashboard > Activity Log > Settings, then restart the 3CX System Service to force a synchronization, and then check the 3cxSystemService.log file.

 

[sam.klaus]

thanks I could fix it with the verbose logging...