Norton firewall cofiguration

[mpfteam]

hello everyone. first, thank you for such a wonderful tool. although i can't still make it to run. i have read the manual but i couldn't find any thing about how to configure Norton internet firewall.

i am using Vonage VoIP and in the general settings there is a RUN TEST and this is what i get:
Result: Firewall check failed! Show details >>>
now first, i don't have a a router like a linksys but only the DSL box attached to a small switch because i have 2 computers using my DSL. i only have the Norton Internet security firewall and i cannot seem to find any place to open ports, i can place an IP for my local network but i cannot place the ports to be opened.
another question is, do i have to install the 3x program in computer #1 and use the 3x client on computer #2, or can i have everything on one computer? maybe that's the error. i read the manual about that error # and i just can't seem to find an answer anywhere.

now when i log in to the 3x client, there is a little screen where it says "authentication" is that where i should put info about my VoIP phone?

i hope you guys canunderstand what i try to say.
thank you guys.

 

[Philco]

Hi mpfteam, on my Norton allowed applications, I simply allowed 3cx to be unblocked both ways.

Phil

 

[mpfteam]

yeah, that's what i did. as you can see here:


i don't understand. however i see it has to do with the SUNT server, if you see these errors lines. i have even disabled the firewall and still the Test doesnt go through.
any other suggestion?

 

[matthijsolislagers]

The strange this is the failed onces have the same ports as the succeeded onces. What functionality isn't working correctly?

 

[mpfteam]

well, first: under Status lines, it keeps saying NOt registered. i keep on clicking the "register line" under "Manage Lines"
and the second strange thing which is this, in the Client side, i hear the dial tone but keeps on, it doesn't stop when i type in numbers to dial.

i'm going crazy. bottom line is, i can't place or receive calls. it says in the manual i won't be able to do this if the test fails, but i have disabled the firewall and still keeps the error.:

well, i don't know what to do. finally i got it to at least to where i can hear the dial tone.