Not Forwarding To External Number When Busy.

[fu19900514]

Having a new issue... I am testing the ability to forward to mobile but seems to not work.

28-Nov-2012 14:20:43.670 Leg L:5.3[Line:10000>>6478687826] is terminated: Cause: BYE from PBX
28-Nov-2012 14:20:43.670 [CM503008]: Call(C:5): Call is terminated
28-Nov-2012 14:20:43.657 Leg L:5.1[Line:10000<<6478687826] is terminated: Cause: BYE from 69.166.27.135:5060
28-Nov-2012 14:20:40.791 Currently active calls - 1: [5]
28-Nov-2012 14:20:37.054 [CM503007]: Call(C:5): Line:10000>>6478687826 has joined, contact <sip:[email protected]:5060>
28-Nov-2012 14:20:37.044 [CM503007]: Call(C:5): Line:10000<<6478687826 has joined, contact <sip:[email protected]:5060>
28-Nov-2012 14:20:36.989 L:5.3[Line:10000>>6478687826] has joined to L:5.1[Line:10000<<6478687826]
28-Nov-2012 14:20:35.444 [CM505003]: Provider:[Direct Net] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [DIDOASIS/1.1.0] PBX contact: [sip:[email protected]:5060]
28-Nov-2012 14:20:31.628 [MS105000] C:5.2: No RTP packets were received:remoteAddr=192.168.1.103:16388,extAddr=0.0.0.0:0,localAddr=192.168.1.126:7014
28-Nov-2012 14:20:30.346 Leg L:5.2[Extn] is terminated: Cause: BYE from PBX
28-Nov-2012 14:20:30.328 [CM503025]: Call(C:5): Calling T:Line:10000>>6478687826@[Dev:sip:[email protected]:5060] for L:5.1[Line:10000<<6478687826]
28-Nov-2012 14:20:30.219 [CM503005]: Call(C:5): Forwarding: T:Line:10000>>6478687826@[Dev:sip:[email protected]:5060]
28-Nov-2012 14:20:30.218 Line limit check: Current # of calls for line Lc:10000(@Direct Net[<sip:[email protected]:5060>]) is 1; limit is 2
28-Nov-2012 14:20:30.218 L:5.1[Line:10000<<6478687826] forwards call from Extn:100 to Out#:>>Rule{Local Calling}>>6478687826 based on rule Fwd[Available/NoAnsw]
28-Nov-2012 14:20:30.218 L:5.1[Line:10000<<6478687826] failed to reach Extn:100, reason No Answer
28-Nov-2012 14:20:10.757 Currently active calls - 1: [5]
28-Nov-2012 14:20:10.246 Provisional response (malformed) arrived to Leg L:5.2[Extn]
28-Nov-2012 14:20:10.168 [CM503025]: Call(C:5): Calling T:Extn:100@[Dev:sip:[email protected]:5060] for L:5.1[Line:10000<<6478687826]
28-Nov-2012 14:20:10.140 [CM503027]: Call(C:5): From: Line:10000<<6478687826 (<sip:[email protected]:5060>) to T:Extn:100@[Dev:sip:[email protected]:5060]
28-Nov-2012 14:20:10.140 [CM503004]: Call(C:5): Route 1: from L:5.1[Line:10000<<6478687826] to T:Extn:100@[Dev:sip:[email protected]:5060]
28-Nov-2012 14:20:10.140 [CM505003]: Provider:[Direct Net] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [DIDOASIS/1.1.0] PBX contact: [sip:[email protected]:5060]
28-Nov-2012 14:20:10.129 [CM503001]: Call(C:5): Incoming call from Line:10000<<6478687826 to <sip:[email protected]:5060>
28-Nov-2012 14:20:10.126 Line limit check: Current # of calls for line Lc:10000(@Direct Net[<sip:[email protected]:5060>]) is 1; limit is 2
28-Nov-2012 14:20:10.046 [CM503012]: Inbound office hours rule (unnamed) for 10000 forwards to DN:100

 

[leejor]

28-Nov-2012 14:20:43.657 Leg L:5.1[Line:10000<<6478687826] is terminated: Cause: BYE from 69.166.27.135:5060

This seem to indicate that you provider rejected the call (at least they terminated it). You may want to confirm that a single call out to them looks similar in the logs (all of the numbers), and works. Your provider may be able to give you some information as to why the call is not going through. It may possibly have something to do with caller ID spoofing not being allowed, or number of calls allowed.