notifications

[Dupablada]

Just wanted to see if there was a way to do the following, but I suspect not. I need to send the 3CX backup notifications to a specific email address which goes into our backup monitoring system Backup Radar, but all the other notifications need to come to our helpdesk. I can't see a way to choose to selectively send notifications to specific address. Best I can do is have all notifications going to two address, but this messes with Backup Radar and it creates unwated noise in our PSA.

 

[NicholasP_3CX]

You cannot selectively send certain notifications to go to a specific email address.

All notifications go to the System admin(s), with options to enable them to also go to the System Owner(s) and to selected emails.

 

[VoIPTools]

I do not know if the following is a valid solution, however, the 3CX backup results in a file, and you know where the file will be stored. You could create a filesystem watcher application (we can help) that monitors for new files. This approach does not validate whether the backup is valid, but at least you would know a backup was created. You could look at the size of previous backup files and determine whether the new file is similar in size (as a partial validation).

 

[teal91]

I would suggest an exchange transport rule, that looks at the FROM Address and the SUBJECT. The subject for a successful backup should be unique enough that the transport rule should be able to detect and forward the email to the desired mailbox.