topogigio Trainee Partner Basic Certified Joined Jan 17, 2023 Messages 5 Reaction score 0 Mar 10, 2023 #1 Suppose you have two trunks, and you routes call from both to same extension. How can I notify to user the trunk the calling is coming from? thanks
Suppose you have two trunks, and you routes call from both to same extension. How can I notify to user the trunk the calling is coming from? thanks
JohnS_3CX Support Team Staff member 3CX Support Joined Jan 4, 2019 Messages 14,530 Reaction score 3,701 Mar 10, 2023 #2 Hi, Your inbound rules can be named. I named my inbound rule to Trunk A Here I can see the number calling me, the name of the caller (from my phonebook) and the name of the inbound rule: Reactions: jed and Evolute IT
Hi, Your inbound rules can be named. I named my inbound rule to Trunk A Here I can see the number calling me, the name of the caller (from my phonebook) and the name of the inbound rule:
topogigio Trainee Partner Basic Certified Joined Jan 17, 2023 Messages 5 Reaction score 0 Mar 10, 2023 #3 Great, I didn't notice that on incoming calls. Just to complete the point: if I need to send that to an IP Phone, is there any way to have this?
Great, I didn't notice that on incoming calls. Just to complete the point: if I need to send that to an IP Phone, is there any way to have this?
JohnS_3CX Support Team Staff member 3CX Support Joined Jan 4, 2019 Messages 14,530 Reaction score 3,701 Mar 10, 2023 #4 Hi, It already applies to IP Phones too. Give it a try now and see how it works and how it shows up. Reactions: Evolute IT