- Joined
- Apr 12, 2019
- Messages
- 1
- Reaction score
- 1
Hi
At the moment, when a number is configured in the Blacklist, 3CX will send back SIP 603 when a call is received from that number. Unfortunately this triggers a divert from the SIP Trunk provider who then diverts the call to our disaster recovery number. What should happen, is that the call gets dropped. If I remove the divert at the provider side, then it works correctly. But we need this disaster recovery option in case our broadband or server is down.
Is there a way for me to change this code to 480 or 607 instead?
At the moment, when a number is configured in the Blacklist, 3CX will send back SIP 603 when a call is received from that number. Unfortunately this triggers a divert from the SIP Trunk provider who then diverts the call to our disaster recovery number. What should happen, is that the call gets dropped. If I remove the divert at the provider side, then it works correctly. But we need this disaster recovery option in case our broadband or server is down.
Is there a way for me to change this code to 480 or 607 instead?