Numers not working after call is connected

[gotnwf]

I'm using the Grandstream Budge Tone 100. When I get the auto type attendant on the other end of a call the numbers I press never seem to make across the call. It won't even take a 0. The same thing happens no matter who I call, I hear the tone when hit the number but the system on the other end doesn't seem to get it. I've tried telling 3CX that it's a GS 2000 but that didn't help. Any ideas?

Thanks,
Erik

 

[tpinnovations]

Make sure that you have forwarded all of the required ports to 3CX, and that you have adjusted the trunk settings to match your device/provider capability. (EX, Supports Re-envite, Supports Replace, etc). This can be found by selecting the trunk name, and navigating to the advanced tab.