O365 - Contact Sync - not all users show up

[apristel]

Office 365 is connected to the pbx, however, not all users show up when selecting contact sync only...

If I use the user sync part, they all show up.

They actually do NOT all show up for contact or calendar sync, maybe 15 out of 150+...

I've checked the Azure AD properties as another thread suggested t - Azure AD property of "UserType=Member " and it is set properly. I actually compared a few working users to non and they have identical properties set.....

Any ideas? This is a feature we express to customers that they can use and with it "broken" is a huge deal breaker IMO.

I've tried creating new users in Azure AD / Online Exchange and they do not populate either.

 

[pmterp]

Have you been able to make any progress with this? We're having a similar issue for one of our clients.

 

[apristel]

Have you been able to make any progress with this? We're having a similar issue for one of our clients.

Yes, even though 3CX says it's wrong, I think they are querying o365/azure ad wrong...

To get it to work, assign your user(s) the free Teams License and then check... works perfectly.