Office 365 Calendar Intergration

[Rhys Haskell]

This integration is only working for 2 out of 11 users. I cant think of any reason why this may be, is there anything I can check or logs I can look at?

 

[edossantos]

Check the 3cxSystemService.log file to get some pointers.

 

[Rhys Haskell]

Check the 3cxSystemService.log file to get some pointers.

I found the issue was that the users had a capital at the start of there email and didnt match.