Solved Office Hours for After Hours

[mygeeknc]

We have a DID that is used for after hours calls separate of our main DID. I only want the after hours DID to ring from 17:00 on a weekday until 07:59 the next morning. It doesn't appear that I can do this, the interface disables the OK button. What's the proper way to set this up?

 

[Evolute IT]

Add 17:00-23:59, and then, 00:00-07:59.

 

[mygeeknc]

Right, I thought about that too but I can put multiple times. So for example to do this correctly I'd need two times. 17-23:59 and 00:00 - 07:59 for each weekday. I can't seem to do that either.

 

[Evolute IT]

Right, I thought about that too but I can put multiple times. So for example to do this correctly I'd need two times. 17-23:59 and 00:00 - 07:59 for each weekday. I can't seem to do that either.

You should be able to. Where are you doing this setting? Inbound rules or main system hours?

 

[mygeeknc]

Inbound rules for this DID, the main system hours are set to 08:00 - 17:00.

 

[Evolute IT]

Inbound rules for this DID, the main system hours are set to 08:00 - 17:00.

You should be able to do this:



Can you confirm?

 

[mygeeknc]

I think I was having a brain fart, I thought it was asking me to change the existing time. Thanks for your help @Frederick Marcoux

 

[Evolute IT]

I think I was having a brain fart, I thought it was asking me to change the existing time. Thanks for your help @Frederick Marcoux

No problem!