On Demand Call Cost reporting for Single Extension

[Stijn_DC]

Hi all,

I'm looking into a feature in 3CX that I cannot seem to get working properly.

A client of ours hotel owner would like to see (if possible on demand) if a guest made a call using the hotel room telephone.
I've set-up CDR and i'm trying to work out the "Call Types" but it doesn't matter what I enter in call types it just doesn't seem to be reporting anything when I ask for a call cost per call type.

Is there any way we can get a user with the proper rights to just select an extension and timeframe, press a button and that 3CX just spits out a call history with call costs attached to it?
I'm probably doing something stupidly wrong here.

 

[Alphabetic]

So you'll need to set up your call rates first.

"Adjusting bill costs"

https://www.3cx.com/docs/billing-interface/

Configure your types too.



Set up one of your extensions with admin rights to the reporting section


Create a call report, for example "call cost by call type"