DPF Guys Customer Joined Jul 6, 2022 Messages 3 Reaction score 3 Jul 6, 2022 #1 Can we configure call recording to only record the agent and NOT the caller?
Saqqara Bronze Partner Basic Certified Joined Mar 12, 2014 Messages 4,775 Reaction score 1,471 Jul 7, 2022 #2 This is not possible, call recording records both sides of the conversation