- Joined
- Apr 14, 2018
- Messages
- 183
- Reaction score
- 16
Dear Team and Members
My installation was updated to v16 yesterday. Now I have a few problems with transferred calls.
Unattended transfers work just fine.
but on Attended transfer only calling person can hear both ways. The person called (our operator) can not hear the person who calls from an external location after the transfer is completed.
I am not sure what is causing this. Firmware update or 3cx update. Please advise.
3cx firewall reports that everything is fine.
Thank you
My installation was updated to v16 yesterday. Now I have a few problems with transferred calls.
Unattended transfers work just fine.
but on Attended transfer only calling person can hear both ways. The person called (our operator) can not hear the person who calls from an external location after the transfer is completed.
I am not sure what is causing this. Firmware update or 3cx update. Please advise.
3cx firewall reports that everything is fine.
Thank you
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