Open or unpaid invoices for this key

[lazuruz]

Occurs when trying to renew. How do I renew? I get this every time I select my payment form and hit pay. Thanks in advance!

Austin

"

The provided license key has unpaid orders. You should pay these orders or cancel them before creating a new order for this key.​

"

 

[Evolute IT]

Contact the support or your account manager, it seems to be a common occurrence recently.

 

[lazuruz]

Contact the support or your account manager, it seems to be a common occurrence recently.

Thanks for the response. I have contacted them with no response. The whole business can’t make or receive calls. Is there any emergency fixes that you know of?

 

[lazuruz]

Anyone know if I can buy a separate license key and swap it?

 

[illcsales]

Perhaps this helps:

https://www.3cx.com/community/threa...ense-for-nfr-key-self-hosted-instance.127439/

https://www.3cx.com/community/threads/unable-to-renew-subscription.124183/

 

[lazuruz]

Perhaps this helps:

https://www.3cx.com/community/threa...ense-for-nfr-key-self-hosted-instance.127439/

https://www.3cx.com/community/threads/unable-to-renew-subscription.124183/

Thanks I appreciate it. Unfortunately we dont have a enterprise account.

 

[Evolute IT]

Thanks I appreciate it. Unfortunately we dont have a enterprise account.

Link a partner and ask the partner to buy it for you, since we have commercial accounts to resell.

For example, we resale at MSRP. No contracts or any obligations needed.

 

[lazuruz]

Added as partner. Are you the same person im PM'ing? Thanks

Austin

 

[Evolute IT]

Added as partner. Are you the same person im PM'ing? Thanks

Austin

Yup