Option 66 Auto Provisioning not working - Snom 760

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nathanmsaunders

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Hi Guys,

i have a few snom 760 phones which are not picking up on the option 66 via my dhcp.

i have tested the provisioning url and its working.

seems on the snom the settings URL is grayed out. any ideas on how to fix.
 

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Hi,

I unterstand that. But I have a few Snom phones now where the provisioning link points to the url/rps/cfg {mac} link and they don't seem to receive anything through provisioning. This is behind a SBC. They come up asking for the registrar, user and password and then they register. But with no BLF config or idle screen.
 
So the phones were provisioned as Remote Stun phones but are behind an SBC? What is the provisioning method chosen under the extension settings / phone provisioning? If you make a change to the extension settings like the name of the extension and re-provision do you see that change applied?
 
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