Out of Office hours problem

[JVH]

I think I many have found a bug in the software.
We are only using the auto attendant when the business is closed.
So we have set the gateway ports on the incoming line as "End Call" during office hours so that it will not answer.
We have set the outside office hours setting to go to a Digital receptionist.

However we have found that the outside hours is never checked by the system and it never answers at night.

Can someone else check this and see if they can replicate this?

If we set the inside office hours to a Digital reciptionist instead of end call, it will answer both day and night.

John

 

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Timebased DDI/MSN - connection is controled in incoming rules.
You should not manipulate the gateways, better usind rules in 3CX.

 

[JVH]

Ok, I see the rules and can set it up there.
But the gateway port has the same settings. What do I set them to?