Outbound Caller ID as 12345651 but it showed Caller ID 12345680

[Sean Png]

Hi,

I set Outbound Caller ID as but it showed Caller ID when I dialed another DDI No. or an external mobile number.

My DDI number is
is the SIP Trunk provided by myRepublic.

Please assist. Thank you.

 

[YiannisH_3CX]

Hello @Sean Png

The first thing i would recommend is to not share personal data in public forums. Regarding the issue are you using the default 3CX template? Also is your outbound caller id a DID given to you by myRepublic?

 

[leejor]

The big question...does your provider allow you to change outbound caller ID to something other than the "main" billing number, provided by them? I would confirm that before proceeding.