I have one of my DIDs from Flowroute tied to one of my extensions that is provisioned to a 3CX Iphone App. I am running Version 20.0 Update 3 (Build 659 Alpha) but this issue also occured before upgrading to the alpha version so I was on the prior version with the same issue.
Everytime I set the Outbound ID for the User extension after a few minutes when I go back to the user the Outbound CID field is blank and my outbound calls for that user extension show up as my main trunk DID instead of the assigned DID which becomes blank
I also notice most inbdound calls to that User extension ring once in the 3cx app then go straight to voicemail even though I have set 10, 15 or 20 second ring time before going to voicemail
Everytime I set the Outbound ID for the User extension after a few minutes when I go back to the user the Outbound CID field is blank and my outbound calls for that user extension show up as my main trunk DID instead of the assigned DID which becomes blank
I also notice most inbdound calls to that User extension ring once in the 3cx app then go straight to voicemail even though I have set 10, 15 or 20 second ring time before going to voicemail
