Solved Outbound CallerID in Queue

[ToniGarcia]

Hello!

I have configured a call queue with 4 Hotline agents, when an agent makes an internal call, the number presented is that of the extension, what I need is that the number of the Call Queue be presented.

I've seen another thread that talk about something similar:

https://www.3cx.com/community/threads/outgoing-number-of-a-agent-in-a-queue.80800/

But I think it seems that he is talking about outgoing calls outside the PBX, in my case they are internal calls.

Thanks for your help.

 

[VasilisV_3CX]

Hi @ToniGarcia,

As far as I am aware, there isn't a way to do this for internal calls.

 

[ToniGarcia]

Hi @ToniGarcia,

As far as I am aware, there isn't a way to do this for internal calls.

thanks for your answer, I haven't seen the way to do it either... I think there should be some way....

 

[VoIPTools]

Not possible

 

[ToniGarcia]

Not possible

ok, thanks!!

 

[VasilisV_3CX]

If you need any further assistance or information @ToniGarcia, feel free to open a new thread!