Outbound calls not ringing on receiver side

Ag Institute - Aaron

SMB User
Joined
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Hi folks.

Setting up SMB instance, there's only me as a user (for now). The 'Trunk Analysis' returns all green lights. I seem to be able to call out, but the receiver's phone does not ring. When I try to call our number, I receive an error message from my telco. Cannot work out what is causing this at all.

One thing I did notice -

1790229297280.png

I've clearly made an error at some point, as there are currently no DID numbers listed in the SIP Trunk settings.

But when I look at the user -

1790229600054.png

Apparently, I have set a DID for the user at one point. In this case, the DID is the same as the incoming phone number provided by my ISP.

Any ideas on what I've done wrong here folks? Thank you,
 

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