outbound calls prefix

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Mohamedseliem

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hi there,

i see this

Call from [xxx] to [+966xxxxxxxxx] has been rejected by the 3CX Country Blocking Feature [00505]. Reason: +966xxxxxxxxxx contains Prefix 00505. Calls to 00505 are not allowed by system. Resolution: To allow this call access the 3CX Management Console, Settings, Security, Allowed Country Codes and enable the country or continent that matches this prefix.

prefix in the rule is default and i hear : the line is busy and your call is not initiated as supposed to, all needed country codes are allowed.

where is the issue
 
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