Outbound CID

[CGoCCanada]

Hi
We are currently configuring and testing 3CX with some temporary DID's until we go live & port the correct DIDs over.

What do we have to do so anyone we call sees the correct business name & #?

Thanks

Tony

 

[YiannisH_3CX]

Hi Tony,

Which provider are you using? Usually it's your provider that handles the company name based on the caller ID you send out. The number is sent by the PBX and there are multiple ways to control that depending if you want each user to show a different caller ID or everybody using the same number as caller ID.