Outbound parameters missing

[Mikko Puurunen]

Hi

After upgrading to V20 Inbound and Outboud parameters are missing in sip-trunk.
Any way to modify them

Mikko

 

[Marc Mohring]

Same question here.
We use the Outbound Parameters for most of our customers to get CallerID to work properly.

Yes, we do use an unsupported SIP provider. But, the 3CX supported providers for NZ are small unknown brands.
And, the one we use has worked well for us for the last 7-8 years and has really good technical support, so we're unlikely to change providers.

 

[SteveITS]

It's not vendor-related, it's missing in v20. The workaround is to export the trunk, edit the file, and re-import.

 

[intell]

Hi! How do you export the trunk? We don't see such option in V20. Thanks!

 

[weimerd]

Hi! How do you export the trunk? We don't see such option in V20. Thanks!

In the admin console of v20, navigate to Trunks & Chat. Then, left-click the three-dot menu at the end of the line for the desired trunk to export.

 

[intell]

Oh, It worked. Thank you!