Outbound rules question

[hainesk967]

I have set up several outbound rules so far for things like 10 and 7-digit dialing, however I am having trouble returning a missed call that came through with a + in front of the number. I have tried making a rule that matches 12 digits, or looks for a + prefix and strips one digit, but to no avail. Other missed calls I return that came through without a + work just fine. Is there a way to do this?

Here is the activity log. For privacy I have changed the phone number to a fake +14445556666

17:12:45.175 [CM503020]: Normal call termination. Reason: Not found
17:12:45.174 [CM503016]: Call(243): Attempt to reach "+14445556666"<sip:[email protected]> failed. Reason: Not Found
17:12:45.174 [CM503014]: Call(243): No known route to target: "+14445556666"<sip:[email protected]>
17:12:45.172 [CM503010]: Making route(s) to "+14445556666"<sip:[email protected]>
17:12:45.170 [CM505001]: Ext.100: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA504G-7.4.3a] PBX contact: [sip:[email protected]:5060]
17:12:45.169 [CM503001]: Call(243): Incoming call from Ext.100 to "+14445556666"<sip:[email protected]>

 

[leejor]

Have a look at Archies reply, in this post...http://www.3cx.com/forums/problem-with-international-area-code-4714.html#p21812

That may be the solution you are looking for.

 

[eapugo]

You can also strip the +1 on all calls coming in.

In the prefix portion, you can also use the 'wildcard' in front of the 1. such as. eg. *1 - 'starting with'

then route the number through your provider and strip 1 digit or 2 depending on your call setup.

Goodluck