Outbound Rules that use Extension Groups

[coreybrett81]

I've noticed that an Extension can be a member of more than one group.

I have Extension Groups setup for my geographical areas and I use them for outbound rules and for emergency rules (forcing a CID for e911).

I've been very careful about making sure that an extension is not in more that one group.

How are rules processed if an extension belongs to more that one group my mistake?

 

[VasilisV_3CX]

Hi @coreybrett81,

The first matching rule will deliver the call. It will be processed from top to bottom.