alfy Forum User Joined May 1, 2019 Messages 1 Reaction score 0 May 2, 2019 #1 Hello I have 2 DID with only 3 channel that was provided from my provider i want if any way to do it right to be able to route to to another 2nd when 1st is busy.
Hello I have 2 DID with only 3 channel that was provided from my provider i want if any way to do it right to be able to route to to another 2nd when 1st is busy.
cobaltit Platinum Partner Advanced Certified Joined Mar 22, 2012 Messages 6,735 Reaction score 2,324 May 2, 2019 #2 You simply need to add another trunk provider and list them as the second option on your outbound routes
You simply need to add another trunk provider and list them as the second option on your outbound routes