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- Jun 9, 2016
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Hello. I have a brand new installation of 3CX, self hosted. Every extension is giving a message, "Call forbidden by administrator" without any ringing.
I have outgoing rules setup. I've tried 7 digit, 10 digit, 11 digit formats. I have made sure that extensions are allowed to dial external calls. Calls to North America and Canada are allowed in my system.
The error message in the event viewer is: Call or Registration to 716<redacted>@(Ln.10000@Flowroute) has failed. sip:<redacted>:5060;lr replied: Forbidden (403)
This isn't my first setup and I've never had this issue before. I'm not sure where to go next to look at what the cause may be.
I have outgoing rules setup. I've tried 7 digit, 10 digit, 11 digit formats. I have made sure that extensions are allowed to dial external calls. Calls to North America and Canada are allowed in my system.
The error message in the event viewer is: Call or Registration to 716<redacted>@(Ln.10000@Flowroute) has failed. sip:<redacted>:5060;lr replied: Forbidden (403)
This isn't my first setup and I've never had this issue before. I'm not sure where to go next to look at what the cause may be.