outlook / crm pop up based on DID/DDI name

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biker29r

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Helo all,

I am looking to change the 3cx phone outlook popup, or use external application to present a "contact" based on DID/DDI name, and not on caller ID.
Any thoughts?
What we want to achive is that when there is a call, based on DID name a "contact" opens and displays information that helps respond to the caller.
Thanks,
Allen
 
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