Outlook Integration

[plunket]

Hi,

i am a recent 3cx user and i am satisfied by the range of product; except for the 3CX Assistant.
In fact, i search an Outlook add-on with these features:

1-Real softphone (not like 3Cx assistant)
2-Ability to search contacts to call (in a form)
3-Compatible with Microsoft Exchange Public Folders
4-Multi-extension
5-Call Waiting, Call transfer, call holding, missed/received/composed calls, Call history
6-And of course, 3CX compatible.

I've tried the 3CX Assistant and Bria for Outlook.The latter seems perfect, except its not compatible with public folders...

Thanks for any help

 

[carolinainnovative]

Bria for Outlook is about as close as you're going to get... esp since Microsoft is deprecating public folders.

 

[plunket]

Thanks. I am french and I don't really understand what you mean by "deprecating"...
Sould I understant it's not advised? Is there any replacements for Public Folders?

 

[carolinainnovative]

deprecated effectively means recommended against using because it has been replaced by something better. MS generally recommends using sharepoint as a replacement for public folders.

 

[plunket]

Ok. I understand now. But i suppose that 3CX (Phone System or Assistant) can't communicate with Sharepoint. True?

 

[StefanW]

no sharepoint Integration