Solved PA Calls Disconnect After 2 Minutes - 3CX with 2N PA Speakers Issue

[big.LITTLE]

Hello everyone,

I'm encountering an issue with my PA system setup where calls are consistently disconnecting after exactly 2 minutes. I'm using 2N PA speakers integrated with the 3CX system. I'm unsure if this problem is related to the 2N PA speakers or a setting within the 3CX system itself.

Has anyone experienced a similar issue or have any insights on whether this is a configuration aspect within 3CX or a compatibility matter with the 2N speakers? Any guidance or troubleshooting tips would be greatly appreciated.

3CX Version 20.0 Update 0 (Build 1620 Release)
License Type: Professional Annual (4 Simultaneous Calls)
License Key: BDF7-XXXX-XXXX-XXXX

Thank you in advance for your help!

 

[SweetAction]

Put system in verbose mode, replicate issue, and check where the goodbye came from. Then you will know which side is stopping the call, but I can almost guarantee you it's on the 2N side.

 

[VoIPTools]

I agree with @SweetAction. 3CX does not know or care that you are talking to a paging system. Talk to your 2N support.

 

[big.LITTLE]

Hello @SweetAction & @VoIPTools,

Thank you for your insights on the PA calls disconnecting after 2 minutes. Your advice helped identify the issue with the 2N PA speakers, not the 3CX system. I've contacted 2N for further support. Appreciate the help from this knowledgeable community!

Cheers!

 

[OlegR_3CX]

@big.LITTLE
Thank you for the feedback provided!