PA1 not listed in Phones

[jweldon]

Does 3cx NOT support the SNOM PA1 anymore? Its still listed on their supported devices with instructions on how to provision. Only PA1 doesn't show up in phones anymore.

 

[OlegR_3CX]

It is supported, but it does have some limitations.
You can see more here https://www.3cx.com/sip-phones/snom-pa1/

 

[jweldon]

It is not provisioning when i follow that link. Going to factory reset it and see if that changes, but this information is wrong.

 

[OlegR_3CX]

the guide also shows you known limitations for V18.

 

[jweldon]

Yeah i see that now. That really sucks. Shouldn't I be able to manually register it?

 

[JohnS_3CX]

PA1 is only supported for LAN (because everything else requires modern TLS which it doesn't support).

As such, don't expect to see it on a Hosted By 3CX system.

 

[cobaltit]

Yeah i see that now. That really sucks. Shouldn't I be able to manually register it?

You can manually register any SIP standard/compliant device

 

[michaelfromsnom]

You can manually register any SIP standard/compliant device

we (snom) have launched a new version of the PA1 named PA1+. New hardware that supports also TLS. Please contact your local snom sales rep to get one to try or please drop me a message here! We are going to get in touch with 3CX to clarify provisioning asap!

 

[Gingerr6]

we (snom) have launched a new version of the PA1 named PA1+. New hardware that supports also TLS. Please contact your local snom sales rep to get one to try or please drop me a message here! We are going to get in touch with 3CX to clarify provisioning asap!

hi, did we get anywhere with eh PA1+?

 

[Alejandro_3CX]

hi, did we get anywhere with eh PA1+?

Hi, this device is not included in the supported list, so there is not provisioning template.

You may configure it manually as shown here