Page cannot be displayed when trying to export to CSV of "Last year" Report

[Alphabetic]

Version 20.0 Update 9 (Build 995 Release - AI 1.4.48)

Hello,

Im trying to pull a call report for Last Year when callee number contains XYZ.

When I hit export to CSV the page isnt displaying / timing out.

I need to know how many calls we can to a certain DID over the year - is there a better way or can this be fixed?

 

[KyriacosS_3CX]

Are you getting some actual error? If you do a shorter period, will it export?

There is also the option to put a data connector, copy the data (don't send to delete from the PBX if not needed) to a DB server of your choice and run any query you wish, if you have familiarity with databases.

 

[Alphabetic]

Id like to avoid having to go through all that just for the sake of pulling of this report if i can help it.

Im able to export CSV of last 7 days.

I tried to do this year:

 

[Alphabetic]

Switched from Firefox to Edge and it exports - case closed

 

[KyriacosS_3CX]

Let me leave a note for future readers, use a supported browser please Glad it's sorted.